OUR
SERVICES
To provide the best service, we are constantly optimizing our campaigns according to the needs of each client, and adapting according to the necessary technologies required. With us, you can choose between Full Outsourcing (all your tasks are handled from our Contact Center) and Co-Outsourcing (we handle the overflow of your Call Center).
INBOUND
• Customer Service
• Answering Service 24/7
• Help Desk 24/7
• Tech Support Levels 1 & 2
• Claims Processing
• Follow up of claims and sales
• Suggestions and Complaints
• General Information Service
• Automatic Attention (IVR)
OUTBOUND
• Phone sales
• Telemarketing
• Lead Generation and Verification
• Interviewing
• Surveys
• Database updates
BUSINESS PROCESS OUTSOURCING (BPO)
• Data Entry
• Data Conversion
• Web Optimization
• Web Research Information
• Medical Interpreting
