WHO WE
ARE
Telecom Networks is a Multilingual Contact Center, dedicated to delivering high quality outsourcing services.
Founded and managed by a group of professionals with extensive experience in the fields of telecommunications and information technologies.
From our contact centers located in Dominican Republic, Uruguay, Paraguay and with commercial offices in USA, we offer outsourcing services with multilingual operators (in English, Spanish, Portuguese and French) for the demanding markets of the USA, UK, Canada and Spain.
We provide a wide range of services such as 24/7 help desk, Customer Service, 24/7 Answering Services, B2B Telemarketing, B2C Telemarketing, BPO, Lead Generation and Verification, Tech Support Levels 1 & 2, Live Web Chat, etc.
The foundation for our ongoing pursuit of excellence in services is rooted in our people. Our goal is to build a successful group that quickly adapts to the demands of our clients, which is why we select and train the best professionals.
MISSION &
VISION
Our mission is to provide first-level Contact Center services that comply with the highest international quality standards and offer customized and flexible solutions that fit the needs and objectives of each company we serve. Combined with an ideal cost, these factors result in a partner relationship that maximizes the benefits and opportunities for our clients.
OUR
VALUES
Adaptability, Ethics, Confidentiality, Responsibility, Integrity & Continuous improvement.
