Close

About Us

About Us

Who We Are

Telecom Networks is a Multilingual Contact Center, dedicated to high quality outsourcing services.

Telecom Networks is a Multilingual Contact Center, founded and managed by a group of professionals with vast experience in the fields of telecommunications and information technologies.

From our contact centers located in Dominican Republic, Uruguay, Paraguay and with commercial offices in Miami, FL, Telecom Networks offers outsourcing services with multilingual operators (mostly in English, Spanish, Portuguese and French) for the demanding markets of the USA, UK, Canada and Spain.

We provide a wide range of services such as 24/7 help desk, Customer Service, 24/7 Answering Services, B2B Telemarketing, B2C Telemarketing, BPO, Lead generation and Verification, Tech Support Level 1 & 2, Live Web Chat, etc.

Our ongoing persuit for excellence in services is grounded in our human resources. It is for this reason that we select and train the very best professionals, with the goal of building a successful group that will quickly adapt to the needs and requirements of our clients.

No project is too small, too big or too complex for us. This is why any company in need of outsourcing will benefit from the competitive costs and highly qualified services offered by Telecom Networks.

Mission & Vision

Our mission is to provide first level Contact Center services by complying with the highest international quality standards and providing customized and flexible solutions according to the needs and objectives of each company we work with. All this combined with an ideal cost result in a partner relationship that maximizes the benefits and opportunities for our clients.

Values

Adaptability, Ethics, Confidentiality, Responsibility, Integrity & Continuous improvement.