High quality outsourcing services
Telecom Networks is a Multilingual Contact Center, dedicated to high quality outsourcing services. We serve corporations, middle-sized and small companies that operate in the most diverse sectors providing them a wide range of services such as Customer Service, 24/7 Answering Services, Telemarketing, Data Entry, Lead Generation, Help Desk and Live Web Chat.
Quick Facts
Locations
Dominican Republic, Uruguay and Paraguay
Telecom Networks Centers
3
Languages Supported
Spanish, English, Portuguese and French
Year Established
1999
Countries / Markets Served
Latin America, USA, Canada, Israel, Spain, Portugal
Hours of Operations
24x7x365
Our numbers:
Learn about our services:
Inbound
• Customer Service
• Answering Service 24/7
• Help Desk 24/7
• Tech Support Levels 1 & 2
Outbound
• Phone sales
• Telemarketing
• Lead Generation and Verification
• Interviewing
Bussiness Process Outsourcing (BPO)
• Data Entry
• Data Conversion
• Web Optimization
• Web Research Information
Hosting Services
Sometimes all you need is a plug and play solution to get your operation started and you just need seats to place your own call center or BPO employees. Telecom Networks specializes in a plug and play seat rental option in its own call center in Uruguay or Dominican Republic.
Our Locations
Carretera Luperon Km 7 1/2
Santiago de los Caballeros, República Dominicana
Rio Negro 1320
Montevideo, Uruguay
J.F. Kennedy Nº 776
Asunción, Paraguay
341 E Sheridan St. Apt. 403
Dania Beach, FL 33004, USA
What Others Says About Us
“We have been very impressed with the quality of service provided by Telecom Networks. They have met and actually surpassed our expectations, reaching every milestone we have set for them. Part of these achievements is due to the quality of the workforce available in Uruguay. In our experience we have not encountered another country that has such an educated and disciplined labor pool.”
David K, Israel.
“Outsourcing our customer service was an important decision for our company. Although we were looking to reduce costs we did not want to risk our company’s reputation with subpar customer service. Telecom Networks provided us with the perfect solution; a way to reduce costs and a way to improve our customer service by providing professional agents that are fully bilingual.”
Ryan O, USA
“We are always looking for ways to expand and to gain an edge in the market. Telecom Networks has helped us gain a foothold in the lucrative Spanish and Portuguese market. They have representatives that needed minimal training and started producing quickly. They have opened an entirely new market segment for our company that surely will become a valuable and long lasting asset to our company.”
Erik B – USA