• Because our services are easily adaptable to the requirements of your company, providing high added value of services with its subsequent cost reduction achieved by outsourcing the processes that are expensive for your company.




• Because we provide excellent customer service and at the same time make possible the development of sales and market strategies at a competitive cost and with extremely favorable results.




• Because our location in Uruguay provides adequate time differences for the US, Canada and Spain.




• Because we use the most up to date technology for all the services that are provided to our clients and we can easily adapt our resources to their requirements.




• Because we have more than 10 years of experience in the industry and the necessary know-how to offer your company an excellent return over your invest.




• Because we commit to a 99.999% uptime in all our services.




• Because our non native agents are almost accent free.

Why Outsourcing?

Outsourcing has never been so practical or made so much sense in today’s business world. The question today is not "Why Outsource?" but rather, "Why not?" More than 185 Fortune 500 companies already have business relationships with offshore contact centers.

In today’s highly networked world it is very easy to Outsource your resources. It has become very common to Outsource (IT/software Outsourcing, business process Outsourcing (BPO), Call Center Outsourcing, Consultancy Outsourcing, a wide spectrum of work, etc).

Outsourcing services are on the rise. Blue chips like IBM, HSBC, HP, Microsoft and many other global companies have realized the benefits of Outsourcing.

Today with the advancement of technology and globalization the question is not "Whether to Outsource or not" but “to whom should I Outsource to?” Therefore, the key is to find a reliable partner.

Why Uruguay?

Telecom Networks is located in downtown Montevideo, the capital of Uruguay, and situated 30 minutes from the international airport Carrasco.

Uruguay is recognized as a strategic gateway for international companies conducting business in the Latin American region. In today's global community, international companies appreciate the value of political and social stability coupled with a sound legal and banking system in their host countries. For these reasons, the geopolitical importance of Uruguay has become a significant factor for companies selecting Uruguay as the regional center of their business operations.

Few Latin American countries can boast the stability and safety that Uruguay enjoys. Due to its long history of political and social stability, Montevideo has earned the title as the second "best city in South America in providing quality of life." (Source: ECLAC, i.e. CEPAL, 2002).

Other key strategic advantages offered by Uruguay:

• Strategic location for distribution of goods to key consumer points in the Southern Cone
• Centralized routes and well-built infrastructure from Montevideo to Brazil, Argentina, Paraguay and Chile
• One of the most well-educated labor force in Latin America (97% literacy rate)
• Large bilingual population with a secondary language in English or Portuguese
• One of the few countries in the world with a 100% digital telephone network
• 100% repatriation of capital and profits
• No restrictions on foreign trade operations
• Ranked second in Latin America in Transparency for foreign investors
• Uruguay is the leading exporter of software and IT services to Latin American countries
• No income tax
• Montevideo is considered the safest city among 30 cities throughout the world (Kroll & Associates, 1999)
• Uruguay is ranked sixth in the world in Environmental Health
• No racial or religious conflicts
• Free from natural disasters and epidemics