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- Because our service is easily adaptable to the requisites of your company, providing high added value services with its consequent reduction in costs, achieved by outsourcing expensive processes for your company
- Because we provide excellent customer service and allow for the development of market strategies and sales at a very low cost and with highly favorable results.
In Telecom Networks we understand and value the relationship that our customers have with their final clients. For this reason we count with a team of experienced professionals that will work hand in hand with your company to ensure your project succeeds.
Our competitiveness & quality of service differentiates us. We achieve this through internal quality procedures and 99.9% uptime that guarantee uninterrupted high level services and a highly qualified staff of professionals with great experience in retail relationships
To provide the best service, we are constantly optimizing our campaigns according to the needs of each client, and adapt according to the necessary technologies required. We can provide alternatives that range from Full Outsourcing (all your calls are handled from our Contact Center) to Co-Outsourcing (we handle the overflow of your own Call Center) or, if needed by your company, a Pay By the Minute option through our 24/7 Answering Service.
As a Multilingual Contact Center and through co-operation agreements with other Contact Centers in Europe, Asia and Africa we are able to provide an array of languages such as French, German, Italian, Mandarin, Russian and Japanese allowing your company to have worldwide presence.
- Phone Sales
- Telemarketing
- Lead Generation and Verification
- Interviewing
- Surveys
- Database Updates
- Customer service
- Answering Service 24 x 7
- Help desk 24 x 7
- Tech Support
- Business Operations
- Follow up of claims and complaints
- General Information Service
- Automatic Attention (IVR)
- Data Entry
- Data Conversion
- Web Optimization
- Web Research Services
More Information: Outsourcing Call Center Services
Turn to Telecom Networks to handle all of your call center needs. Contact us by email or call us at 1.800.783.9923
