Top 10 Factors for Successful Outsourcing
- 1. Understanding company goals and objectives
- 2. A strategic vision and plan
- 3. Selecting the right vendor
- 4. Ongoing management of the relationships
- 5. A properly structured contract
- 6. Open communication with affected individual/groups
- 7. Senior executive support and involvement
- 8. Careful attention to personnel issues
- 9. Near term financial justification
- 10. Use of outside expertise
The Outsourcing Institute Membership, 1998
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