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Top 10 Factors for Successful Outsourcing

  • 1. Understanding company goals and objectives
  • 2. A strategic vision and plan
  • 3. Selecting the right vendor
  • 4. Ongoing management of the relationships
  • 5. A properly structured contract
  • 6. Open communication with affected individual/groups
  • 7. Senior executive support and involvement
  • 8. Careful attention to personnel issues
  • 9. Near term financial justification
  • 10. Use of outside expertise
Source: Survey of Current and Potential Outsourcing End-Users
The Outsourcing Institute Membership, 1998

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